Thank you for choosing Elara Chain Jewelry LLC.
We currently offer shipping services exclusively within the United States and do not support orders to locations outside the U.S. We are committed to providing a safe, fast, and reliable shipping experience for our customers.
1. Shipping Coverage
Current shipping areas:
✅ All 50 U.S. states
✅ Residential and commercial addresses within the U.S.
Not supported:
❌ International shipping
❌ Addresses outside the U.S.
❌ Certain special addresses unable to receive packages
2. Order Processing Time
Processing begins once payment is confirmed.
Processing time: 1–3 business days
You will receive a confirmation email containing a tracking number once your order has shipped.
Please note:
Processing times may be slightly delayed during special promotions, new product launches, or periods of high order volume.
3. U.S. Shipping Methods
We use reliable U.S. shipping carriers to deliver your orders, including:
USPS (United States Postal Service)
Estimated delivery time:
3–7 business days
Suitable for most U.S. residential addresses.
UPS (United Parcel Service)
Estimated delivery time:
2–5 business days
Offers faster, consistent delivery service.
FedEx (Federal Express)
Estimated delivery time:
2–5 business days
Suitable for orders requiring expedited shipping.
4. Delivery Time Information
Actual delivery times may vary due to the following factors:
Weather conditions
Peak shipping seasons
Carrier delays
Distance to the delivery location
5. Order Tracking
We will send a tracking number via email once your order has shipped.
You can check your package status on the carrier’s official website.
If you have not received your order within 10 business days of shipment, please contact our customer service team, and we will assist you in tracking it.
6. Address Information
Please ensure the shipping address you provide is accurate.
As shipping addresses often cannot be modified after an order has been dispatched, the customer may be held responsible for delivery issues resulting from an incorrect address provided at checkout. 7. Contact Us
If you have any questions regarding shipping information, please contact us:
Company Name:
Elara Chain Jewelry LLC
Customer Service Email:
Address:
12402 SHADOWPOINT DR, HOUSTON, TX 77082
We are dedicated to assisting you.
Thank you for your support and trust!